Frequently Asked Questions

Everything you need to know about shopping at 2819 Store.

How long does shipping take?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.

How do I find my correct size?

Each product page features a detailed size guide. Since we curate various designers, we recommend comparing your measurements to the specific chart provided for each garment.

Do you ship internationally?

Yes, 2819 Store ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.